Great customer service
We just leased a Maserati Ghibli s ,,this guys and Girls are like Family and they treat you like their Own Family with no BS , they worked so hard to satisfy us in every way they can from sales to managers to the finance department , My wife and I are two Happy Customers and definitely will shop there Again and recommend them to all of our friends.
Took our vehicle in for the first time and must say the level of customer service was great. My service advisor Pedro was efficient, knowledgeable, and very much accommodating. Been too numerous service departments including the one under previous ownership and I must say significant change has taken place. Pedro and the rest of the staff that I encountered certainly surpassed what I was expecting.
It has been absolute pleasure working with Freddrick, Mark, and Jeimy in my recent purchase of a Quattroporte GTS GranLusso. I live a considerable distance away from LA and had only begun thinking about purchasing a new vehicle... one visit and a week later, we made a great deal and closed the transaction. Freddrick was wonderful with his constant correspondence around my travel schedule. We weren't able to negotiate a maintenance package this time around, but I look forward to hearing back early next year if there are any new incentives to add one post-sale. Thank you again to everyone ...
Had a great experience again! i had to fix something regarding the exhaust if my new GTS .. Pedro Leal who is in charge of parts and mechanics fixed the issue and somehow made my car faster! he is great! all the services this guys offer are top notch and the price is unbeatable when it comes to comparing price and performance. When you visit this location ask for Jose Alonzo! he will give you the best deal if you are a good negotiator
This was my first time coming to this precise location and I am pleased I came here. From the moment that I called the service department I had the pleasure to speak with a very helpful service advisor named Pedro Leal. I own a Maserati Ghibli and Pedro was quick to help resolve my concern and it doesn't stop there. The whole team itself is great. Shotouts to Chris for returning my car clean . Satisfied customer.10 stars ⭐
Thank you Mark for giving me the best deal! I LOVE MY AlfA!!!
Im extremely satisfied with this branch of Maserati. I went to this location 5 months ago and met Jose Alonzo ( The best seller ask for him) and Gary the Manager and felt great ( Nick form financial also delivered another discount when paying services in advance) . I did not get the car as i still had a Ghibli lease with over 4 months and felt it was unnecessary to pay both for 4 more months.. the first time they gave me a sweet deal and they did a great effort that took 2h to give me the price i wanted for a ghibli... I ...
Recently got delivery of my brand new 2018 Maserati Granturismo from Maserati of Santa Monica. The process was pretty easy and very straightforward. Mr. Mark Thomas is the man that made it all possible for me. From making a deal, to arranging delivery, Mark is seamless when it comes to service and it truly shows. I highly recommend Mark if you're in the market for a Maserati. Thank you for all of your time, efforts, and patience in reaching a deal together. It wouldn't have been possible without Mark. Thank you to Jose for delivery, Nick in Finance, and Regina as ...